You need to have a plan of action for on the job training and documentation to support it, e.g. process maps (although you can get your trainee to do that to check that they really get the process).
Read moreGrowing Pains are SO Painful!
Business Success inevitably means some growing pains, we share our experience and some tips ...
Read moreWhen the team dynamic is tragic!
This Case Study looks at using mediation for conflict resolution and provides some tips for carrying out mediation sessions in your business.
Read moreAre you a Leader or a Follower?
Do you know what skills you need to develop to be an awesome leader? Can you take your staff, clients, family and friends with you on your business journey?
Read moreAre you Flexibly Friendly?
Flexible working opens up a larger pool from which to recruit and helps to motivate and retain staff. Learn more about how you can use flexible working within your organisation.
Read moreAre you Managing Your Stress or is Your Stress Managing You?
Learn how you can identify and support your staff in dealing with their stress, as well as how to deal with your own stress.
Read more